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The estimated delivery time for sandals that are marked “in stock” is 5-10 business days.

Sandals that are not in stock and need to be pre–ordered take 30-45 days to be produced and will ship at that time.




We hope you’re very happy and in love with your new “SACV” purchase!

If you have purchased your sandals from our official website http://www.sacv.com.mx/ within 14 days, please see our return/exchange policy below.

Please take into consideration that if your sandals were purchased at a different retail location, please refer to their return/refund policy.

Products must be returned (for refund or exchange) in their original packaging, they must be not worn, altered or used in any way.

Also please include a notice that clearly states your personal information and request. Pack up the shoes carefully in their original box and a secure outer wrapper and send them back clearly addressed to: Calle 20 #100 Fracc. Montecristo x 5 y 7 Local 8 cp. 97133 Mérida, Yucatán, México.

Please send us your sandals by post only, such that we avoid any unnecessary delay in customs. If the item is defective, or if we’ve made a mistake with your order, we will be able to offer a full refund for your sandals or an exchange and reimburse your postage costs if applicable.

However, if you are still deciding whether to keep your new sandals , please stand on a carpeted surface when trying them on in order to protect the soles with unpleasant markings.


México Europe UK
New Zealand
Brazil Inches´ CM
6 3 36 3.5 34 9 1/4 23.5
7 4 37.5 4.5 35.5 9 1/2 24.1
8 5 38.5 5.5 36.6 9 3/4 24.8
9 6 40 6.5 38 10 25.4
10 7 41 7.5 40 10 1/4 26

We only carry whole sizes, if in doubt we recommend you to order a size down. Sandals run big!